Core Services

Managed IT, cloud and security — delivered as one service

Six service lines, one accountable partner. Every engagement is built on ITSM and ITIL-aligned delivery, so support is structured, measurable and proactive.

Managed IT Support — TMR CloudOps

Managed IT Support

Reliable day-to-day support to keep your business running smoothly.

End-user support and troubleshooting backed by proactive monitoring, so issues get caught before they become downtime.

  • Remote support via AnyDesk, TeamViewer & Quick Assist
  • End-user support and troubleshooting
  • Patch and update management
  • Monitoring and maintenance
  • Proactive issue resolution
Cloud Solutions & Migration — TMR CloudOps

Cloud Solutions & Migration

Move, modernize and optimize your workloads in the cloud with confidence.

Multi-cloud expertise across Microsoft Azure, AWS and Google Cloud Platform, from migration planning through to ongoing cost optimization.

  • Microsoft Azure, AWS & GCP support
  • Cloud migration planning and implementation
  • Microsoft 365 deployment and administration
  • Cloud cost optimization
  • Hybrid infrastructure solutions
Cybersecurity & Compliance — TMR CloudOps

Cybersecurity & Compliance

Protect your systems, data and users with enterprise-grade security.

A Secure-by-Design approach focused on resilience and risk reduction, aligned to ISO best practices.

  • Security assessments
  • Endpoint protection
  • Backup and disaster recovery
  • Risk management and security hardening
  • ISO-aligned best practices
Networking & VPN Solutions — TMR CloudOps

Networking & VPN Solutions

Build secure, reliable and high-performing network environments.

From office Wi-Fi to secure remote access, we design and support the network your team depends on every day.

  • Network design and implementation
  • Wi-Fi and UniFi solutions
  • VPN and remote access
  • Firewall and connectivity support
  • Network monitoring
Service Desk & Automation — TMR CloudOps

Service Desk & Automation

Streamline operations and improve productivity with smart automation.

Structured, ITSM-aligned service management with the reporting and automation to prove it is working.

  • Ticketing and request management
  • Workflow optimization
  • ITSM process alignment
  • Reporting and insights
  • Automation and operational improvements
IT Strategy & Consulting — TMR CloudOps

IT Strategy & Consulting

Align technology with your business goals and drive meaningful results.

Strategic consulting and infrastructure modernization expertise to plan the roadmap, not just fix what breaks.

  • IT roadmap and planning
  • Technology advisory
  • Infrastructure assessments
  • Digital transformation
Pricing

Managed Support Packages

Flexible support models tailored to SME and enterprise environments.

Essential
R3,500 – R7,500
Starting price / month
  • Remote support, monitoring, Microsoft 365 support
  • Onsite: Monthly
Get Started
Enterprise
Custom quotation
Scoped to your environment
  • Full managed services, consulting, governance and DR
  • Onsite: SLA-based
Get Started

Starting prices in ZAR, billed monthly unless stated. Enterprise engagements are scoped and quoted individually.

Not sure which package fits?

Our team will help you pick the right support model for your team size, industry and infrastructure.